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Track42, this changes for you as a customer.

Customers who contacted us last month have already noticed. In December, we became Track42.

The new path we have taken gave us a chance to reflect on what we are doing for a while. Clients especially appreciate our personal and direct approach. No long wait times and no differences between first-line and second-line support. Immediately in contact with someone competent, who is fully aware of situation at customer’s premises.

Since over the years we have seen our clientele change more and more from private individuals to almost all SMEs, in order to provide the best possible support, we must also adapt our working methods somewhat. Companies often operate 24/24 7/7, this is what you work hard for as a business owner. We therefore take it for granted that you want to be able to reach us at all times for urgent cases, although this is not feasible when only 1 particular employee is fully aware of the situation with a particular customer. Therefore, we have invested in new software to follow up our customers in a continuous way by different employees.

What will change for you?

What will change for you? Little, the support we have been providing to our customers for years just remains the same. Nothing is changing about the tariff plans either.
Our reachability is expanding, for urgent problems we are available 24/24 7/7 at 02/588.22.33. Non-urgent problems are preferably reported via email or our website, although they can also be reported by phone at the above number during business hours.

Blog tailored for SMEs

A second change is our blog, regularly we write an article where we try to provide answers to technical issues that the SME regularly faces. Would you like to be kept informed via email? Register on the right.
Do you have a question we can help you and other business owners with? Contact us.

Why Track42?

If you fold an A4 sheet in half 42 times, this is the package so thick that you can actually get from here to the moon. This is the Track we want to travel for our clients. Cliché granted, but it is a customer who whispered this to us. Who are we to question this?

Earth Moon

Poincarélaan 31
Hoe ons bereiken?

U vindt ons op de kleine ring van Brussel, aan de Anderlechtsepoort.

 

Met de auto:

Er zijn parkeerplaatsen beschikbaar langs de straat of in de nabijgelegen parkeergarages zoals “Q-Park Gare du Midi” of “Parking Zuidstation-Midi”.

Parkeermogelijkheden:

  • Meestal is er voldoende plaats op de middenberm. Laat geen waardevolle spullen achter.
  • Q-Park Gare du Midi: Op 5 minuten wandelen, aan de Fonsnylaan 47B.
  • Indigo Parking Brussel-Zuid, op de Barastraat 101.
Met de trein:

Dichtstbijzijnde station: Brussel-Zuid (Gare du Midi).

Afstand tot kantoor: Ongeveer 10 minuten wandelen.

Routebeschrijving te voet:

  • Verlaat het station via de hoofduitgang aan de Fonsnylaan.
  • Sla linksaf en wandel tot aan de kleine ring.
  • Ga linksaf, Poincarélaan 31 ligt aan uw linkerkant.

U kan ook tram 82 (richting Station Berchem) nemen tot aan de Anderlechtsepoort (3min).

Met de tram of metro:

Metro:

Lijn 2 en 6: Stap uit bij het metrostation “Gare du Midi”. Volg dezelfde routebeschrijving als bij de trein.

Tram:

Tram 81, 82: Stap uit bij de halte “Anderlechtespoort”, vlak aan onze deur.

Tram 3, 4, 10: Stap uit bij de halte “Lemonier”, op 5 minuten stappen van ons kantoor.

Bus:

Buslijnen 46, N13: Stap uit bij de halte “Anderlechtsepoort”.

Met de fiets:

Er is een fietsenstalling aanwezig bij ons op kantoor. Rij binnen via de poort.

Villo! deelfietsen:

Dichtstbijzijnde Villo!-station aan Metrostation Lemonier.

Te voet:

Vanaf het Zuidstation:

Volg de route zoals hierboven beschreven onder “Met de trein”. Het is een korte wandeling van ongeveer 10 minuten.

Vanaf het centrum van Brussel:

Wandel via de Stalingradlaan (Boulevard Maurice Lemonnier) en sla rechtsaf op de Poincarélaan.